Munsif

Privacy Policy

Last updated: February 2026

1. Introduction

Welcome to Munsif. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: name, username, or similar identifier
  • Contact Data: email address and telephone numbers
  • Profile Data: your role (civilian or mediator/arbitrator), preferences, and feedback
  • Usage Data: information about how you use our platform
  • Technical Data: IP address, browser type, time zone setting, and device information
  • Case Data: information related to legal cases you post or apply to

3. How We Use Your Information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To register you as a new user and manage your account
  • To provide and manage our services to you
  • To facilitate connections between civilians and mediators/arbitrators
  • To communicate with you about your cases and applications
  • To improve our platform and user experience
  • To comply with legal obligations

4. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We use industry-standard encryption and security protocols to protect your data. Access to your personal data is limited to authorized personnel only.

5. Data Sharing

We may share your personal data with:

  • Other users on the platform (as necessary for case management)
  • Service providers who assist us in operating our platform
  • Legal authorities when required by law

We do not sell your personal data to third parties.

6. Your Rights

Under data protection laws, you have rights including:

  • The right to access your personal data
  • The right to correct inaccurate data
  • The right to request deletion of your data
  • The right to object to processing of your data
  • The right to data portability
  • The right to withdraw consent

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When you delete your account, we will delete or anonymize your personal data.

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Email: privacy@munsif.com